Exploring mobile banking service quality dimensions in Pakistan : a text mining approach
Year of publication: |
2023
|
---|---|
Authors: | Hussain, Atif ; Hannan, Abdul ; Shafique, Muhammad |
Published in: |
International journal of bank marketing. - Bingley : Emerald, ISSN 1758-5937, ZDB-ID 2032104-1. - Vol. 41.2023, 3, p. 601-618
|
Subject: | Mobile applications | Mobile banking (m-banking) | Service quality | Text mining | Topic modeling | Dienstleistungsqualität | Data Mining | Data mining | Electronic Banking | Electronic banking | Text | Pakistan | Mobilkommunikation | Mobile communications | Mobile Anwendung | Mobile application | Mobiltelefon | Mobile phone | Mobile Business | Mobile business | Kundenzufriedenheit | Customer satisfaction | Bankgeschäft | Banking services |
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