Exploring multidimensional quality attributes of incentive travels
Year of publication: |
2017
|
---|---|
Authors: | Lee, Jin-soo ; Chiang, Chia-Hao |
Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald Group Publishing Limited, ISSN 0959-6119, ZDB-ID 1161434-1. - Vol. 29.2017, 8, p. 2198-2214
|
Subject: | Event quality | Scale development | Incentive travel/event | Mainland Chinese | China | Dienstleistungsqualität | Service quality | Produktqualität | Product quality | Anreiz | Incentives | Qualitätsmanagement | Quality management | Messung | Measurement | Kundenzufriedenheit | Customer satisfaction | Leistungsanreiz | Performance incentive |
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