Exploring quality challenges and the validity of excellence models
Year of publication: |
2016
|
---|---|
Authors: | Eriksson, Henrik ; Gremyr, Ida ; Bergquist, Bjarne ; Garvare, Rickard ; Fundin, Anders ; Wiklund, Håkan ; Wester, Michael ; Sörqvist, Lars |
Published in: |
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA. - Bingley : Emerald, ISSN 0144-3577, ZDB-ID 762449-9. - Vol. 36.2016, 10, p. 1201-1221
|
Subject: | ISO 9000 | Quality management | Delphi study | Excellence models | EFQM model | MBNQA | Qualitätsmanagement | Delphi-Methode | Delphi technique | Standardisierung | Standardization |
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