Exploring service quality of low-cost airlines in Europe : an integrated MCDM approach
Year of publication: |
2019
|
---|---|
Authors: | Bakır, Mahmut ; Akan, Şahap ; Durmaz, Emrah |
Published in: |
Economics and business review. - Poznań : Poznań Univ. of Economics Press, ISSN 2392-1641, ZDB-ID 2820261-2. - Vol. 5/19.2019, 2, p. 109-130
|
Subject: | airline | service quality measurement | MCDM methods | Fluggesellschaft | Airline | AHP-Verfahren | AHP approach | Multikriterielle Entscheidungsanalyse | Multi-criteria analysis | Dienstleistungsqualität | Service quality | Niedrigpreisstrategie | Low-cost strategy |
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