Exploring the influence of customers' time horizon perspectives on the satisfaction-loyalty link
Volker G. Kuppelwieser; Marko Sarstedt
| Year of publication: |
2014
|
|---|---|
| Authors: | Kuppelwieser, Volker ; Sarstedt, Marko |
| Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 67.2014, 12, p. 2620-2627
|
| Subject: | Future and time perspective | Aging | Chronological age | Satisfaction | Loyalty | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Zufriedenheit | Kunden | Customers |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010483030