Exploring the Mediation Between KM Infrastructure Capabilities and Organisational Performance: The Penetration of Learning by KM Practices

Previous studies have examined the relationship between knowledge management (KM) infrastructure capabilities and organisational performance. However, most studies neglect the mediating effect of organisational learning by KM practices (OLKMP) in the relationship between KM infrastructure capabilities and organisational performance. This study uses the survey method to discuss the relationships governing KM infrastructure capabilities, OLKMP and organisational performance. Results of the analysis confirm the impact of technology, structure and culture on OLKMP. The overall results show that OLKMP is an efficient way to enhance organisational creativity. Thus, we also explore the performance implications of OLKMP to prove that it is an important factor in creating superior organisational effectiveness.