Exploring the potential of mass-customization as an innovation in the express parcel delivery industry
Nisar Ahmed Aziz; John Sparrow
| Year of publication: |
2009
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|---|---|
| Authors: | Aziz, Nisar Ahmed ; Sparrow, John |
| Published in: |
International journal of business innovation and research. - Genève [u.a.] : Inderscience, ISSN 1751-0252, ZDB-ID 2271131-4. - Vol. 3.2009, 6, p. 634-650
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| Subject: | Mass Customization | Mass customization | Innovation | Kundenservice | Customer service | Dienstleistungsqualität | Service quality | Kurierdienst | Courier services | Luftfrachtverkehr | Air cargo transport | Großbritannien | United Kingdom |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal ; Fallstudie ; Case study |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003892036