Exploring the Relationship between Perception and Performance: Priorities for Action
| Year of publication: |
1998
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|---|---|
| Authors: | Johnston, Robert ; Heineke, Janelle |
| Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 7226238. - Vol. 18.1998, 1, p. 101-112
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