Extending the range of service facilities
Year of publication: |
2017
|
---|---|
Authors: | Tinnilä, Markku ; Kallio, Jukka ; Raulas, Mika ; Vepsäläinen, Ari P. J. |
Published in: |
International journal of services and operations management. - Olney : Inderscience, ISSN 1744-2370, ZDB-ID 2186492-5. - Vol. 28.2017, 2, p. 185-203
|
Subject: | service facility | service strategy | servicescape | service factory | service measurement |
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