Factors Affecting Customer Satisfaction, Quality Banking Services to Iran, Using the Servqual Model Case Study : Resalat Bank of Kermanshah Province
Year of publication: |
2015
|
---|---|
Authors: | Akbari, Peyman |
Other Persons: | Darabi, Abedin (contributor) |
Publisher: |
[2015]: [S.l.] : SSRN |
Subject: | Iran | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Bank | Bankgeschäft | Banking services | Qualitätsmanagement | Quality management |
Extent: | 1 Online-Ressource (5 p) |
---|---|
Type of publication: | Book / Working Paper |
Language: | English |
Notes: | In: Advanced Social Humanities and Management 1(4) 2014:1-5 Nach Informationen von SSRN wurde die ursprüngliche Fassung des Dokuments January 26, 2015 erstellt |
Source: | ECONIS - Online Catalogue of the ZBW |
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