Factors influencing customer loyalty towards mobile commerce : the case of young retail customers in Croatia
Year of publication: |
März 2017
|
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Authors: | Delić, Mia ; Knežević, Blaženka ; Dužević, Ines |
Published in: |
International journal of economic perspectives : IJEP. - Famagusta : Soc., ISSN 1307-1637, ZDB-ID 2464117-0. - Vol. 11.2017, 1, p. 314-325
|
Subject: | Mobile Commerce | Customer Loyalty | Young Retail | Croatia | Konsumentenverhalten | Consumer behaviour | Kroatien | Beziehungsmarketing | Relationship marketing | Einzelhandel | Retail trade | Mobile Business | Mobile business | Kundenzufriedenheit | Customer satisfaction |
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