Factors That Influence Job Satisfaction of Teleworkers : Evidence From Mexico

Changes that society undergoes due to factors such as information, communication and changes in organizations, generate new forms of work and different factors of job satisfaction. Telework presents a flexible form of work organization. In view of these changes, teleworkers modify their work processes. The present study identifies factors that influence the job satisfaction of teleworkers in Mexican companies. We analyzed 247 teleworkers from different companies. We worked with the dependent variable teleworker job satisfaction and the independent variables, amount of work, work load, training, environmental conditions, work independence, promotion possibilities, relationship with supervisor, stability and job security. We find that job satisfaction is driven by the tasks assigned to the position, training obtained from the company, the relationship with his supervisor and the environmental conditions of the workplace. Stability, job security and possibilities of promotion and growth statistically have low relation with job satisfaction