Failure to communicate : how conversations go wrong and what you can do to right them
Holly Weeks
| Year of publication: |
c 2008
|
|---|---|
| Authors: | Weeks, Holly |
| Publisher: |
Boston, Mass. : Harvard Business Press |
| Subject: | Kommunikation | Communication | Soziales Verhalten | Social behaviour | Kommunikationsfähigkeit | Kommunikationsstörung | Unternehmen | Kommunikationsstrategie |
| Description of contents: | Table of Contents [gbv.de] |
| Extent: | VI, 240 S. |
|---|---|
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Ratgeber ; Guidebook |
| Language: | English |
| Notes: | Anatomy of the problem -- What's wrong with what we do -- Rethinking what we do: finding balance -- Acting unilaterally -- Conversational warfare and the combat mentality -- Out of combat: changing the game -- Emotional fallout -- Out of emotion's grip: increasing skill -- Breakdowns over misconceptions -- Out of the breakdown gap: strategy and tactics -- Putting it all together 0809 |
| ISBN: | 978-1-57851-899-9 |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003681780