Financial Benefits of Business Process Management -A critical evaluation of current studies

The paper addresses the business value discussion of IT focussing on Business ProcessManagement (BPM), where BPM is understood as an integrated management concept withIT as a critical enabling technology. To answer the question if there could be any financialbenefit effects due to implementation of BPM an analysis was made based on secondary aswell as field research methods. The results of the study examination and the real case studiesprove that Business Process Management provides significant financial benefits for companies. Helmut Pirzer, Wolfgang Kotschenreuther, Christian Forstner, Wolfgang Renninger]