Financial performance and customer service : an examination using activity-based costing of 38 international airlines
Year of publication: |
2012
|
---|---|
Authors: | Lin, Wen-cheng |
Published in: |
Journal of air transport management. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6997, ZDB-ID 1208154-1. - Vol. 19.2012, p. 13-15
|
Subject: | Fluggesellschaft | Airline | Prozesskostenrechnung | Activity-based costing | Kundenzufriedenheit | Customer satisfaction | Betriebliche Finanzwirtschaft | Managerial finance | Welt | World |
-
Wang, Ying, (2017)
-
An empirical analysis of customer satisfaction in international air travel
Clemes, Michael D., (2008)
-
Perceptions of deception : making sense of responses to employee deceit
Jehn, Karen A., (2008)
- More ...
-
CAPITAL STRUCTURE TIMING IN MARKETS WITH DIFFERENT CHARACTERISTICS
Lee, Yoti, (2012)
-
Lin, Wen-Cheng, (2012)
-
Lin, Wen-Cheng, (2020)
- More ...