Findings: LANL outsourcing focus groups
In March 1996, a series of 24 3-hour dialog focus groups were held with randomly selected Laboratory employees and contractors to gain their perceptions regarding potentials and problems for privatization and consolidation. A secondary goal was to educate and inform the workforce about potentials and issues in privatization and consolidation. Two hundred and thirty-six participants engaged in a learning session and structured input exercises resulting in 2,768 usable comments. Comments were categorized using standard qualitative methods; resulting categories included positive and negative comments on four models (consolidation, spin offs, outsourcing, and corporate partnering) and implications for the workforce, the Laboratory, and the local economy. Categories were in the areas of increasing/decreasing jobs, expertise, opportunity/salary/benefits, quality/efficiency, and effect on the local area and economy. An additional concern was losing Laboratory culture and history. Data were gathered and categorized on employee opinion regarding elements of successful transition to the four models, and issues emerged in the areas of terms and conditions of employment; communication; involvement; sound business planning; ethics and fairness; community infrastructure. From the aggregated opinion of the participants, it is recommended that decision-makers: Plan using sound business principles and continually communicate plans to the workforce; Respect workforce investments in the Laboratory; Tell the workforce exactly what is going on at all times; Understand that economic growth in Northern New Mexico is not universally viewed as positive; and Establish dialog with stakeholders on growth issues.
Year of publication: |
2009-11-10
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Authors: | Jannotta, M.J. ; McCabe, V.B. |
Subject: | mathematics, computers, information science, management, law, miscellaneous | energy planning and policy | COMMERCIALIZATION | ATTITUDES | TECHNOLOGY TRANSFER | LANL | LABOR RELATIONS | PERSONNEL | CONTRACTORS | PUBLIC OPINION | LEARNING | TRAINING | DATA ACQUISITION | ECONOMIC ANALYSIS | SOCIO-ECONOMIC FACTORS | ECONOMIC IMPACT | TECHNOLOGY IMPACTS | ECONOMY |
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