FIRING UP THE FRONT LINE - Like many businesses, the US Marine Corps relies on an enthusiastic front line to achieve success. The authors identify five practices that executives can borrow from the Marines to energize frontline workers at their companies
Year of publication: |
1999
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Authors: | Katzenbach, Jon R. ; Santamaria, Jason A. |
Published in: |
Harvard business review : HBR. - Boston, Mass : Harvard Business School Publ. Corp, ISSN 0017-8012, ZDB-ID 23826. - Vol. 77.1999, 3, p. 107-119
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