Firm preparation for ISO 9001 certification : the case of the hotel industry in Portugal
Sandra Esgarrancho and Carlos J.F. Cândido
| Year of publication: |
2020
|
|---|---|
| Authors: | Esgarrancho, Sandra ; Cândido, Carlos J. F. |
| Published in: |
Total quality management & business excellence. - Abingdon : Routledge, Taylor & Francis Group, ISSN 1478-3371, ZDB-ID 2129076-3. - Vol. 31.2020, 1, p. 23-42
|
| Subject: | culture | implementation | incipient | ISO 9000 | plan | preparation | quality management system | Portugal | Qualitätsmanagement | Quality management | Hotellerie | Hotel industry | Standardisierung | Standardization | Spanien | Spain |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/14783363.2017.1404428 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012256574