First Word - Customer service from both sides of the counter
| Year of publication: |
2006
|
|---|---|
| Authors: | Dusharme, Dirk |
| Published in: |
Quality digest. - Red Bluff, Calif. : QCI International, ISSN 0278-2642, ZDB-ID 10544501. - Vol. 26.2006, 12, p. 4
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