Flirting in service encounters : does the server's sex matter?
Year of publication: |
2023
|
---|---|
Authors: | Seger-Guttmann, Tali ; Medler-Liraz, Hana |
Published in: |
The journal of services marketing. - Bradford : Emerald, ISSN 2054-1651, ZDB-ID 2020791-8. - Vol. 37.2023, 5, p. 549-562
|
Subject: | Authenticity | Customer | Fake displays | Flirting | Server sex | Service employees | Service outcomes | Sex differences | Geschlecht | Gender | Dienstleistungsqualität | Service quality | Kundenservice | Customer service | Dienstleistungssektor | Service industry | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Sexualität | Sexuality |
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