FMEA-based portfolio approach to service productivity improvement
Year of publication: |
2011
|
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Authors: | Geum, Youngjung ; Shin, Juneseuk ; Park, Yongtae |
Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 31.2011, 11/12, p. 1825-1847
|
Subject: | Seoul | Qualitätsmanagement | Quality management | Dienstleistungssektor | Service industry | Produktivität | Productivity | Krankenhausmanagement | Hospital management | Erfolgsfaktor | Success factor |
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