Framework for zero-defect manufacturing in Indian industries : voice of the customer
Year of publication: |
2023
|
---|---|
Authors: | Yadav, Narottam ; Kaliyan, Mathiyazhagan ; Saikouk, Tarik ; Goswami, Susobhan ; Görçün, Ömer Faruk |
Published in: |
Benchmarking : an international journal. - Bingley : Emerald, ISSN 1758-4094, ZDB-ID 2007988-6. - Vol. 30.2023, 7, p. 2303-2329
|
Subject: | Manufacturing | Customer satisfaction | Defect reduction | Framework | Indian industry | Zero-defect | Indien | India | Kundenzufriedenheit | Industrie | Manufacturing industries | Beziehungsmarketing | Relationship marketing | Industriepolitik | Industrial policy | Qualitätsmanagement | Quality management |
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