From a blame culture to a just culture in health care
Year of publication: |
2009
|
---|---|
Authors: | Khatri, Naresh ; Brown, Gordon D. ; Hicks, Lanis L. |
Published in: |
Health care management review : HCM review. - Germantown, Md. : Corp., ISSN 0361-6274, ZDB-ID 430366-0. - Vol. 34.2009, 4, p. 312-322
|
Subject: | Dienstleistungsqualität | Service quality | Unternehmenskultur | Corporate culture | Organisatorischer Wandel | Organizational change | Krankenhaus | Hospital | USA | United States |
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