From manager's emotional intelligence to objective store performance : through store cohesiveness and sales-directed employee behavior
Year of publication: |
August 2015
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Authors: | Wilderom, Celeste P. M. ; Hur, YoungHee ; Wiersma, Uco J. ; Berg, Peter T. van den ; Lee, Jaehoon |
Published in: |
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior. - Chichester, Sussex : Wiley, ISSN 0894-3796, ZDB-ID 640137-5. - Vol. 36.2015, 6, p. 825-844
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Subject: | emotional intelligence | manager | group cohesiveness | sales-directed employee behavior | objective store performance | Intelligenz | Intelligence | Emotion | Einzelhandel | Retail trade | Arbeitsverhalten | Work behaviour | Führungskräfte | Managers |
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