From patient surveys to organizational change : attention, accept, and action?
Jørn Flohr Nielsen & Erik Riiskjær
| Year of publication: |
2009
|
|---|---|
| Authors: | Flohr Nielsen, Jørn ; Riiskjær, Erik |
| Publisher: |
Aarhus : School of Economics |
| Subject: | Krankenhaus | Hospital | Patienten | Patients | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Dänemark | Denmark | 1999-2006 |
| Extent: | Online-Ressource (34 S.) |
|---|---|
| Series: | Management working paper. - Aarhus : [Verlag nicht ermittelbar], ZDB-ID 2491847-7. - Vol. 2008,2 |
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Arbeitspapier ; Working Paper ; Graue Literatur ; Non-commercial literature |
| Language: | English |
| Notes: | Systemvoraussetzungen: Acrobat Reader |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003828733