Extent:
Online-Ressource (IX, 260 p. 30 illus, online resource)
Series:
Type of publication: Book / Working Paper
Language: English
Notes:
Includes bibliographical references and index
Contents; Introduction; Chapter 1: Moving into Management; Right from the Start; Characteristics of a Good Leader; Analysis Paralysis; Modeling Behavior; Messaging; The Principle of Leverage; Transparency; Enabling Your Team Members; Problems Caused by Poor Leadership; The Core Challenges; Summary; Discussion Questions; Further Reading; Chapter 2: Your Transition Plan; Team Building; Evaluate Your Team; Early Wins; Organizational Wins; Structure the Team for Success; Defect Rates and Tracking Success; Postmortems -On a Small Scale; Communication Structure; Challenging Environments
Manage ExpectationsManaging Your Boss; Drinking from the Fire Hose; What You Need to Find Out; Conversations with Your Boss; Draft a Learning Plan; Before Your First Day; First Week; First Month; Second Month; Third Month; Matching the Strategy to the Situation; Start-up; Turnaround; Realignment; Sustaining Success; Identifying Problems; Selecting Your Early Wins; Your Team's Transition; The New Boss's To-Do List; The 90-Day Plan; Summary; Discussion Questions; Further Reading; Chapter 3: Time Management; The Multitasking Myth; Scheduling, Calendars, and To-Do Lists; Calendars
To-Do Lists and Ticketing SystemsPriorities; Ticketing Systems; Scheduling To-Do Items; Time Killers; Overreaching; Reverse Delegation and the Clinging Monkey Problem; Why Do Managers Take Back the Monkeys?; Time Wasters; Paperwork; Meetings; Phone Calls; Procrastination; Office Drop-Ins; Travel; Email; Surfing and Goofing Off; Delegating Effectively; Managing Meetings; The Art of Facilitation; Traffic Cop; On-Call Scheduling; Summary; Discussion Questions; Further Reading; Chapter 4: Project Management; Setting Expectations; Project Phases; Scope Definition; Business Case; Project Charter
Scope StatementScope Management; Stakeholders; Team Contracts; Work Breakdown Structure; Developing a WBS; Resource Estimates; Inaccurate Estimates; Schedule Estimates; Project Requirements; Obtaining Requirements; Structuring Requirements; Nonfunctional Requirements; Acceptance Testing; Project Management Plan; Structure for a Project Management Plan; Risk Management; Risk Responses; Tracking Risks; Dependency Management; Interface Management; Milestones; Staying on Track; Periodic Reviews; Identify and Schedule Resources; Scope Change Control; Reporting Project Status
When a Project Is in TroubleEarned Value Management; Quality Management; Project Delivery; Summary; Discussion Questions; Further Reading; Chapter 5: Documenting Policies and Procedures; Procedures; Procedures as Controls; Automation; Change Control; Incident Response; Policy Approvals; Standards; Summary; Discussion Questions; Further Reading; Chapter 6: Building Your Team; Recruiting the Right People; Team Formation; Goals; Motivation; Incentives; The Power of "Thank You "; Awards; Exercising Power; Processes for Success; Decision-Making Process; Feedback; Organizational Culture
Staff Training
ISBN: 978-1-4302-5933-6 ; 978-1-4302-5932-9
Other identifiers:
10.1007/978-1-4302-5933-6 [DOI]
Source:
ECONIS - Online Catalogue of the ZBW
Persistent link: https://www.econbiz.de/10014016886