Frontline employees' emotional labor toward their co-workers : the mediating role of team member exchange
Juhyun Kang, Jichul Jang
| Year of publication: |
2022
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|---|---|
| Authors: | Kang, Juhyun ; Jang, Jichul |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 102.2022, p. 1-9
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| Subject: | Emotional labor among co-workers | Supervisory listening | Team-member exchange | Turnover intention | Emotion | Arbeitsgruppe | Team | Arbeitszufriedenheit | Job satisfaction | Mitarbeiterbindung | Employee retention | Arbeitsmobilität | Labour mobility | Arbeitskräfte | Workforce | Arbeitsverhalten | Work behaviour |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ijhm.2021.103130 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013185206