A fuzzy multi-objective balanced scorecard approach for selecting an optimal electronic business process management best practice (e-BPMBP)
Year of publication: |
2011
|
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Authors: | Zandi, Faramak ; Tavana, Madjid |
Published in: |
Business process management journal. - Bingley : Emerald Group Publishing Limited, ISSN 1463-7154, ZDB-ID 1379961-7. - Vol. 17.2011, 1, p. 147-178
|
Subject: | Balanced Scorecard | Balanced scorecard | Electronic Commerce | E-commerce | Prozessmanagement | Business process management |
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