Grundzüge des Beschwerdemanagements
Werner Pepels
| Year of publication: |
2001
|
|---|---|
| Authors: | Pepels, Werner |
| Published in: |
Effektives Customer Relationship Management : Instrumente, Einführungskonzepte, Organisation. - Wiesbaden : Gabler, ISBN 3-409-11767-9. - 2001, p. 117-131
|
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | German |
| Notes: | Literaturangaben |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10001579170