Grupo Losán relies on people participation
Purpose – The paper describes the methods used at Grupo Losán, a Spanish group of timber‐processing firms, to design and implement a preventive‐maintenance program in accordance with continuous‐improvement and total quality management philosophies. Design/methodology/approach – The paper develops a framework for organizational improvement. Findings – Securing the involvement of people affected is a major difficulty in implementing a continuous‐improvement culture. The paper highlights the importance of a participative approach. Practical implications – The paper highlights the importance of urging employees to question work methods and processes, and the assignment of tasks and people responsible. Originality/value – The paper provides useful guidance on implementing continuous improvement.
Year of publication: |
2008
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Published in: |
Human Resource Management International Digest. - Emerald Group Publishing Limited, ISSN 1758-7166, ZDB-ID 2082534-1. - Vol. 16.2008, 6, p. 29-31
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Publisher: |
Emerald Group Publishing Limited |
Subject: | Manufacturing systems | Maintenance | Total quality management | Employee participation | Organizational performance |
Saved in:
Online Resource
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