Handbook of Healthcare Operations Management : Methods and Applications

Online-Ressource (X, 536 p. 102 illus., 67 illus. in color, digital)

International Series in Operations Research & Management Science ; 184

Description based upon print version of record

Handbook of HealthcareOperations Management; Preface; Acknowledgments; Contents; Chapter 1 Improving Access to Healthcare: Models of Adaptive Behavior; 1 Introduction; 2 Quantifying the Impact of Adaptive Behavior; 2.1 Empirical Evidence: Adaptive Behavior of Patients; 2.2 Empirical Evidence: Adaptive Behavior of Physicians; 2.3 Quantifying Effects via Modeling; 3 Incorporating Adaptive Behavior into Decision-Making; 3.1 Accounting for No-Shows When Determining Patient Panel Size; 4 Dynamic Policies Which Account for Adaptive Behavior

4.1 Accounting for No-Shows When Scheduling Patient Appointments4.2 Improving Demand-Driven Discharge Decisions; 5 Conclusions and Future Research; References; Chapter 2 Queueing Models for Healthcare Operations; 1 Introduction; 2 Basics; 3 Single-Station, Single-Server Models; 3.1 Models with Infinite Waiting Room; 3.2 Models with Finite Waiting Room; 4 Single-Station, Multiple-Server Models; 5 Network Models; 6 Priority Queues; 7 Concluding Remarks; References; Chapter 3 Applications of Agent-Based Modeling and Simulation to Healthcare Operations Management; 1 Introduction

2 Healthcare Delivery2.1 Patient Flow; 2.2 Emergency Departments; 2.3 Modeling Radio-Frequency IDs and Electronic Health Records; 2.4 Conclusions; 3 Epidemiology; 3.1 Process-Oriented Models of Transmission; 3.2 Network Models of Transmission; 3.3 Conclusion; 4 Healthcare Economics and Policy; 4.1 Healthcare Economics; 4.2 Healthcare Policy; 4.3 Conclusion; 5 Open Opportunities for Research and Practice; References; Chapter 4 Optimization in Healthcare Delivery Modeling: Methods and Applications; 1 Introduction; 2 Appointment Scheduling; 2.1 Single-Server Appointment Scheduling

2.1.1 Discrete Time Modeling Approach2.1.2 A Sampling-Based Approach; 2.1.3 Stochastic Programming Approach; 3 Operating Room Scheduling; 3.1 Scheduling Multiple Operating Rooms Under Uncertainty; 4 Capacity Planning; 4.1 Dynamic Multipriority Patient Scheduling; 5 Workforce Scheduling; 5.1 Nurse Assignment Problem; 6 Other Applications; 7 Conclusion; References; Chapter 5 Operating Room Planning and Scheduling; 1 Introduction; 2 Organization of the Review; 3 Patient Characteristics; 4 Performance Measures; 5 Decision Delineation; 6 Uncertainty; 7 Operations Research Methodology

8 Applicability of Research in Practice9 Opportunities for Future Research; 10 Conclusion; References; Chapter 6 The Modeling, Analysis, and Management of Intensive Care Units; 1 Introduction; 2 ICU Issues and Challenges; 3 Performance Measures of ICUs; 4 Methods for Modeling and Analyzing ICUs; 5 Case Study: Veterans Affairs Hospital; 6 Conclusions and Open Research Challenges; References; Chapter 7 Improving the Flow of Patients Through Healthcare Organizations; 1 Introduction; 2 Background on Patient Flow; 2.1 Unique Characteristics of Healthcare Services; 2.2 Demand Uncertainty

2.3 Availability, Scalability, and Flexibility of Resources

Improving Access to Healthcare: Models of Adaptive Behavior -- Queueing Models for Healthcare Operations -- Applications of Agent-Based Modeling and Simulation to Healthcare Operations Management -- Optimization in Healthcare Delivery Modeling: Methods and Applications -- Operating Room Planning and Scheduling -- The Modeling, Analysis, and Management of Intensive Care Units -- Improving the Flow of Patients through Healthcare Organizations -- Capacity Allocation and Flexibility in Primary Care -- Improving Scheduling and Flow in Complex Outpatient Clinics -- No-show Modeling for Adult Ambulatory Clinics -- Simulation and Real-time Optimized Relocation for Improving Ambulance Operations -- Planning and Managing Mass Prophylaxis Clinic Operations -- Emergency Departments: “Repairs While You Wait, No Appointment Necessary” -- Location Models in Health Care -- Models and Methods for Improving Patient Access -- Coordinating Health Services: An Operations Management Perspective -- Managing Supply Critical to Patient Care: An Introduction to Hospital Inventory Management for Pharmaceuticals -- The Challenges of Hospital Supply Chain Management, from Central Stores to Nursing Units -- Overcoming the Challenges of the Last Mile: A Model of Riders for Health -- Allocating Scarce Healthcare Resources in Developing Countries: A Case for Malaria Prevention.

10.1007/978-1-4614-5885-2 [DOI]

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