Has passenger satisfaction at airports changed with the onset of COVID-19? : the case of Seville Airport (Spain)
Lourdes Lopez-Valpuesta, Diana Casas-Albala
| Year of publication: |
2023
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|---|---|
| Authors: | Lopez-Valpuesta, Lourdes ; Casas-Albala, Diana |
| Published in: |
Journal of air transport management. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6997, ZDB-ID 1208154-1. - Vol. 108.2023, p. 1-9
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| Subject: | ACI ASQ surveys | Airport | COVID-19 | Ordered logit | Passengers satisfaction | Principal component analysis | Spain | Spanien | Flughafen | Coronavirus | Kundenzufriedenheit | Customer satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jairtraman.2023.102361 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014310478