Hassle Costs: The Achilles' Heel of Price-Matching Guarantees
Year of publication: |
1999
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Authors: | Hviid, Morten ; Shaffer, Greg |
Published in: |
Journal of economics & management strategy : JEMS. - Malden, Mass. [u.a.] : Blackwell, ISSN 1058-6407, ZDB-ID 1123863x. - Vol. 8.1999, 4, p. 489-522
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