Have fun, make money
Purpose – This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting‐edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings – Researchers have commented that “despite the enduring nature of humor, it has seldom been taken seriously by organizational scientists”. But successful businesses have been built on phrases like “have fun, make money”. Indeed, some use measures of humor within their selection systems and report impressive results. For instance, Southwest Airlines screens for a “light‐hearted attitude”, declaring that this leads to greater employee camaraderie and performance, as well as enhancing customer satisfaction. Humor has been part of every culture throughout history, with sayings along the lines of “laughter is the best medicine”. So can it make a difference to how well an organization works, or to how well individuals get on at work? Practical implications – The paper provides strategic insights and practical thinking that have influenced some of the world's leading organizations. Originality/value – The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy‐to digest format.
Year of publication: |
2012
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Published in: |
Strategic Direction. - Emerald Group Publishing Limited, ISSN 1758-8588, ZDB-ID 2089990-7. - Vol. 29.2012, 1, p. 20-22
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Publisher: |
Emerald Group Publishing Limited |
Subject: | Humor | Employee attitudes | Workplace effectiveness | Stress | Management styles | Organizational culture | Employee behaviour |
Saved in:
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