Healthcare operations management
Daniel B. McLaughlin; Julie M. Hays
| Year of publication: |
c 2008
|
|---|---|
| Authors: | McLaughlin, Daniel B. ; Hays, Julie M. |
| Publisher: |
Chicago, Ill. [u.a.] : Health Administration Press [u.a.] |
| Subject: | Gesundheitsversorgung | Health care | Performance-Management | Performance management | Dienstleistungsqualität | Service quality | Erfolgsfaktor | Success factor | Medizinische Versorgung | Prozessmanagement | Qualitätsmanagement |
| Description of contents: | Table of Contents [gbv.de] |
| Extent: | XX, 431 S. graph. Darst. 1 CD-ROM |
|---|---|
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Elektronischer Datenträger als Beilage ; Accompanied by computer file |
| Language: | English |
| Notes: | Includes bibliographical references and index The challenge and the opportunity -- History of performance improvement -- Evidence-based medicine and pay-for-performance -- Strategy and the balanced scorecard -- Project management -- Tools for problem solving and decision making -- Using data and statistical tools for operations improvement -- Quality management: focus on six sigma -- The lean enterprise -- Simulation -- Process improvement -- Scheduling and capacity management -- Supply chain management -- Holding the gains 0804 |
| ISBN: | 978-1-56793-288-1 ; 1-56793-288-6 |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003530449