Healthcare service quality model : a multi-level approach with empirical evidence from a developing country
Year of publication: |
2016
|
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Authors: | Sik, Sumaedi ; Yarmen, Medi ; Bakti, I Gede Mahatma Yuda |
Published in: |
The international journal of productivity and performance management : IJPPM. - Bingley : Emerald, ISSN 1741-0401, ZDB-ID 2135449-2. - Vol. 65.2016, 8, p. 1007-1024
|
Subject: | Service quality | Healthcare | Indonesia | Multi-level | Entwicklungsländer | Developing countries | Indonesien | Dienstleistungsqualität | Gesundheitswesen | Health care system | Gesundheitsversorgung | Health care |
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