Heritage site management : from dark tourism to transformative service experience?
Roxanna Magee and Audrey Gilmore (Ulster Business School, University of Ulster, Coleraine, N. Ireland)
| Year of publication: |
November-December 2015
|
|---|---|
| Authors: | Magee, Roxanna ; Gilmore, Audrey |
| Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 35.2015, 15/16, p. 898-917
|
| Subject: | transformative services | servicescapes | dark tourism | heritage marketing | co-creation | Kulturgüter | Cultural heritage | Tourismus | Tourism | Urlaubsverhalten | Holiday behaviour | Tourismuswirtschaft | Tourism industry | Dienstleistungsqualität | Service quality | Kundenintegration | Customer integration |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/02642069.2015.1090980 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011416854