Heterogeneity Measures in Customer Satisfaction Analysis
| Year of publication: |
2011
|
|---|---|
| Authors: | Valentini, Pasquale ; Battista, Tonio ; Gattone, Stefano Antonio |
| Published in: |
Journal of Classification. - Springer. - Vol. 28.2011, 1, p. 38-52
|
| Publisher: |
Springer |
| Subject: | Response pattern | Heterogeneity | Heterogeneity profile | Latent class model |
| Extent: | text/html |
|---|---|
| Type of publication: | Article |
| Source: |
Persistent link: https://www.econbiz.de/10009149625