Higher order change: a transorganizational system diagnostic model

Purpose Transorganizational systems (TSs) are a collection of organizations that have agreed to work interdependently to accomplish a task too large in scope for a single organization. TS are organizational structures capable of addressing large-scale problems, and are vitally important. However, relative to the stand-alone organization, TS theory is under-developed and currently no comprehensive diagnostic model exits for managing TS change. Theoretically constructed diagnostic models are essential ingredients of any planned change effort. The purpose of this paper is to propose a comprehensive model for diagnosing TS. Design/methodology/approach In this paper a comprehensive model for diagnosing TS is proposed. In constructing the model existing literature is integrated with the enduring organization development work of Cummings and Worley (2015). These authors developed a comprehensive model to diagnose organizations at three levels: individual, group, and organization. This paper proposes adding a fourth, higher order level – the TS level. Findings The resulting diagnostic model offers theorists and practitioners a comprehensive framework for use in diagnosing TS functionality and performance. Practical implications The results of quality diagnosis are essential in managing change leading to improved TS effectiveness. Originality/value Currently no comprehensive diagnostic model is available for managing higher order change in TS. This paper aims to fill this void.