How and when does leader humility promote followers' proactive customer service performance?
Year of publication: |
2023
|
---|---|
Authors: | Peng, Yan ; Tian, Jian ; Zhou, Xing ; Wu, Lunwen |
Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald, ISSN 1757-1049, ZDB-ID 2028752-5. - Vol. 35.2023, 5, p. 1585-1601
|
Subject: | Conservation of resources theory | Leader humility | Person-supervisor fit | Proactive customer service performance | Relational energy |
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