How can we improve tourism service experiences : insights from multi-stakeholders' interaction
Year of publication: |
2023
|
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Authors: | Kar, Arpan Kumar ; Choudhary, Shweta Kumari ; Ilavarasan, P. Vigneswara |
Published in: |
Decision : official journal of Indian Institute of Management Calcutta. - [Erscheinungsort nicht ermittelbar] : Springer India, ISSN 2197-1722, ZDB-ID 2194154-3. - Vol. 50.2023, 1, p. 73-89
|
Subject: | Digital tourism | Netnography | Sentiment analysis | Social media | Text mining | Tourism service experience | Social Web | Social web | Tourismus | Tourism | Tourismuswirtschaft | Tourism industry | Text | Kundenzufriedenheit | Customer satisfaction | Tourismusmarketing | Tourism marketing | Online-Marketing | Internet marketing |
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