How COVID-19 could accelerate the adoption of new retail technologies and enhance the (e-)servicescape
Year of publication: |
2021
|
---|---|
Authors: | Willems, Kim ; Verhulst, Nanouk ; Brengman, Malaika |
Published in: |
Transformation of services marketing. - Singapore : Springer, ISBN 978-981-334-133-3. - 2021, p. 103-134
|
Subject: | Einzelhandel | Retail trade | Online-Handel | Online retailing | Innovation | Coronavirus |
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