How Customer Relationship Management (CRM) and Innovation Influence Business Performance Mediating Role of Innovation
Year of publication: |
2018
|
---|---|
Authors: | Pour, Mona Jami ; Mamani, Elnaz Nabizadeh ; Rahimzadeh, Mohammad |
Published in: |
International Journal of Customer Relationship Marketing and Management (IJCRMM). - IGI Global, ISSN 1947-9255, ZDB-ID 2586883-4. - Vol. 9.2018, 2 (01.04.), p. 1-15
|
Publisher: |
IGI Global |
Subject: | Customer Relationship Management | Innovation | Mediation Role | Performance |
-
Competitor orientation in successful SMEs : an exploration of the impact on innovation
O'Dwyer, Michele, (2019)
-
The role of external relationships for LSP innovativeness : a contingency approach
Bellingkrodt, Silvia, (2013)
-
Impacts of investment attitude in service innovation
Ping-kuo, Chen, (2015)
- More ...
-
A comprehensive framework to rank cloud-based e-learning providers using best-worst method (BWM)
Pour, Mona Jami, (2019)
-
Sherkat, Mohammadhosssein, (2020)
-
What are the determinants of KM 2.0 adoption? : a meta-synthesis of the literature
Jami Pour, Mona, (2020)
- More ...