"How’d you sleep?" : measuring business travelers' sleep quality and satisfaction in hotels
Hsiangting Shatina Chen, Kimberly Severt, Yeon Ho Shin, Adam Knowlden, Tyra W. Hilliard
| Year of publication: |
2018
|
|---|---|
| Authors: | Chen, Hsiangting Shatina ; Severt, Kimberly ; Shin, Yeon Ho ; Knowlden, Adam ; Hilliard, Tyra W. |
| Published in: |
Journal of hospitality and tourism insights. - Bingley : Emerald, ISSN 2514-9806, ZDB-ID 2935216-2. - Vol. 1.2018, 3, p. 188-202
|
| Subject: | Customer satisfaction | Hotel design | Sleep quality | Business travel | Kundenzufriedenheit | Hotellerie | Hotel industry | Dienstleistungsqualität | Service quality | Geschäftsreisen |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/JHTI-11-2017-0015 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011924251