How do customers react to technology in the hospitality and tourism industry?
Hasan Evrim Arici, Mehmet Bahri Saydam and Mehmet Ali Koseoglu
Year of publication: |
2024
|
---|---|
Authors: | Arici, Hasan Evrim ; Saydam, Mehmet Bahri ; Köseoglu, Mehmet Ali |
Published in: |
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education. - Thousand Oaks, Calif. : Sage, ISSN 1557-7554, ZDB-ID 2202405-0. - Vol. 48.2024, 6, p. 1081-1096
|
Subject: | technology | customer reactions | customer experience | artificial intelligence | COVID-19 | bibliometric analysis | Gastgewerbe | Hospitality industry | Tourismuswirtschaft | Tourism industry | Beziehungsmarketing | Relationship marketing | Künstliche Intelligenz | Artificial intelligence | Bibliometrie | Bibliometrics | Konsumentenverhalten | Consumer behaviour | Coronavirus | Technischer Fortschritt | Technological change |
Saved in:
Online Resource