How quality management system components lead to improvement in service organizations: A system practitioner perspective
Year of publication: |
2018
|
---|---|
Authors: | To, Wai Ming ; Yu, Billy T. W. ; Lee, Peter K. C. |
Published in: |
Administrative Sciences. - Basel : MDPI, ISSN 2076-3387. - Vol. 8.2018, 4, p. 1-14
|
Publisher: |
Basel : MDPI |
Subject: | quality management components | leadership | task conflict | service organizations | Macao |
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