How to recover trust in the banking industry? : a game theory approach to empirical analyses of bank and corporate customer relationships
Year of publication: |
2014
|
---|---|
Authors: | Dahlstrom, Robert ; Nygaard, Arne ; Kimasheva, Maria ; Ulvnes, Arne M. |
Published in: |
The international journal of bank marketing : IJBM. - Bingley : Emerald Publishing Limited, ISSN 0265-2323, ZDB-ID 395277-0. - Vol. 32.2014, 4, p. 268-278
|
Subject: | Banking industry | Business-to-business marketing | Relationship marketing | Transaction costs | Trust | Bank | Beziehungsmarketing | Transaktionskosten | Vertrauen | Confidence | B-to-B-Marketing | Spieltheorie | Game theory | Lieferantenmanagement | Supplier relationship management |
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