How robotic process automation is revolutionizing the banking sector
Anita Maček, Michael Murg and Živa Veingerl Čič
| Year of publication: |
2021
|
|---|---|
| Authors: | Maček, Anita ; Murg, Michael ; Čič, Živa Veingerl |
| Published in: |
Managing customer experiences in an omnichannel world : melody of online and offline environments in the customer journey. - Bingley, UK : Emerald Publishing, ISBN 978-1-80043-389-2. - 2021, p. 271-286
|
| Subject: | Robotization | bank | RPA | benefits | RPA implementation | RPA vendors | process | financial Services | Software | technology adoption | Roboter | Robot | Finanzdienstleistung | Financial services | Automatisierung | Automation | Bank | Prozessmanagement | Business process management | Finanzsektor | Financial sector | Einführung | Implementation |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Other identifiers: | 10.1108/978-1-80043-388-520201020 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012492852