How servant leadership and self-efficacy interact to affect service quality in the hospitality industry : a polynomial regression with response surface analysis
Shaoping Qiu, Larry M. Dooley, Lei Xie
| Year of publication: |
2020
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|---|---|
| Authors: | Qiu, Shaoping ; Dooley, Larry M. ; Xie, Lei |
| Published in: |
Tourism management : research, policies, practice. - Amsterdam [u.a.] : Elsevier Science, ISSN 0261-5177, ZDB-ID 802245-8. - Vol. 78.2020, p. 1-12
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| Subject: | Servant leadership | Self-efficacy | Service quality | Polynomial regression | Response surface analysis | Chinese hospitality industry | Dienstleistungsqualität | Führungsstil | Leadership style | Gastgewerbe | Hospitality industry | Regressionsanalyse | Regression analysis | Hotellerie | Hotel industry | Krankenhaus | Hospital |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.tourman.2019.104051 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012165586