How to better communicate common values, fundamental rights and freedoms : Report of high level expert meeting ; Vienna, 31 May – 1 June 2017

In order to communicate well with the public, institutions need to communicate unlike institutions. They must acquire qualities of speed, agility, flexibility, imagination and novelty, and experiment boldly with new approaches, especially in the rapidly evolving sphere of social media. To this end, FRA brought together an unusually wide range of disciplines and professions to share experiences on how to better communicate fundamental rights and freedoms in a world that is growing increasingly intolerant. This report is a distillation of conclusions (not formally adopted) and views, based on two days of presentations and lively debate, and combined with written and recorded contributions subsequently submitted by several experts unable to attend in person.